Operations Director - Luxury Homewear Job at Loom Talent, Los Angeles, CA

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  • Loom Talent
  • Los Angeles, CA

Job Description

Loom Talent are delighted to be working exclusively on the recruitment of an Operations Director - Luxury Homewear, for a business based in Inglewood, Los Angeles.

Our client provides luxury products to their customers and provides a "white glove" service where quality and customer care is paramount.

As Operations Director - Luxury Homewear, you will be responsible for implementing key performance indicators and best practices to ensure effective operations across the warehouse and logistics teams.

  • Develop and implement operational processes and procedures that ensure the efficient and effective functioning of the business
  • Implement and monitor KPIs to measure the performance of the business and identify areas for improvement

  • Develop and implement best practices to optimise operations and reduce costs

  • Oversee the warehouse team, including receiving, inventory management and order fulfilment

  • Monitor client satisfaction by analysing data and surveys

  • Develop and maintain relationships with vendors and suppliers to ensure timely and cost effective cost of goods and services

  • Hiring and monitoring the duties of Operations Department Heads to ensure their alignment with strategic plans

  • Facilitate leadership development within the operations team

  • Lead with an innovative mindset, which enables unique solutions to operational deficiencies, budgeting limitations or employee complaints

  • Meet weekly with the Executive team to relay the progress of organisational strategies or address concerns about current procedures

  • Collaborates with other divisions and departments to carry out the organisation's goals and objectives

  • Maintain knowledge of emerging technologies and trends in operations management

  • Identify training needs and ensures proper training is developed and provided

To be successful in your application you should meet the following key requirements:

  • Bachelor's or master's degree in business administration or related field

  • Excellent interpersonal and communication skills

  • Minimum of 7-10 years of managerial experience

  • Proven strategic planning and budgeting experience

  • High level of competence in ERP systems and Microsoft Office Suite

  • Demonstrated experience in setting, monitoring and meeting quarterly and annual goals

  • Experience building and scaling teams and systems

  • High level problem solving skills

  • An entrepreneurial spirit

As Operations Director - Luxury Homewear, you will receive a competitive salary and benefits package. As part of a global luxury business the role may have a small amount of travel involved to New York and will support the oversees business in London.

Job Tags

Work at office,

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